Trust and Security
Last Updated: 27 October 2017
At Expert360, we're working hard to build a global online workplace based on honesty, trust and safety. Let's get to work!
User Identity
Know who you are hiring and who is hiring you
We're checking user identities - our people are real
At Expert360, we want to make sure everyone is using real identities. We don't allow multiple people to use a single Expert360 account, and we may ask follow-up verification questions to confirm identity. Of course, we won't share your identity publicly unless you choose to do so.
We've got their details
As an additional security measure, we have Expert and Client phone numbers. This helps us ensure everyone has the right contact information.
Pre-screen
Before making a hiring decision, clients have the opportunity to ask Experts screening questions to Experts.
Privacy & Security
Your work is private and secure.
Your information stays with us
All of the information you provide to Expert360 is for the benefit of the employer/consultant relationship. We won't collect your information and sell it.
Real people
At Expert360, we want to make sure everyone is using real identities. We don't allow multiple people to use a single Expert360 account, and we may ask follow-up verification questions to confirm identity. Of course, we won't share your identity publicly unless you choose to do so.
We're serious about security
Security is serious business at Expert360. We only serve data across encrypted connections and employ best-practices when it comes to data security.
Project Titles are public
You acknowledge and agree that "Project Titles" will ALWAYS be public and DO NOT fall under the definition of 'Confidential Information' for the purposes of the Client Terms and Consultant Terms as set out on Expert360's website.
We're Watching Over the Workplace
We take a hands-on approach to monitoring the projects and people that appear on Expert360.
Real projects
We have rules for clients creating job postings and we're always monitoring to make sure they're upheld. Once a job is submitted, we'll review it within 60 minutes. If it's not legitimate, it doesn't get on the site.
Fair representation
Our Experts are required to follow our policies that promote honesty and accuracy in the representation of their abilities and expertise.
NDA already in place
Part of being a consultant at Expert360 is agreeing to a nondisclosure agreement (NDA) for all projects. This means you'll have an NDA already in place when you hire consultants through Expert360.
You have the power
If something doesn't seem right, employers and contractors can flag it. Spam and abusive or inappropriate content can always be brought to our attention so we can keep our marketplace honest.
Feedback
Clients must complete a feedback form after each Expert engagement. This helps Expert360 and prospective clients to find the best Experts. We take appropriate action on neutral or bad reviews.